Aarseth, E.J. (1994). “Nonlinearity and Literary Theory”, Hyper/Text/Theory. Ed. G.P. Landow. Baltimore: Johns Hopkins University Press: 51-86.

Aarseth, E.J. (1998). Cybertext: Perspectives on Ergodic Literature. Baltimore: Johns Hopkins University Press.

Abiteboul, S., Buneman, P. and Suciu, D. (2000). Data on the Web: From Relations to Semistructured Data and XML . San Francisco: Morgan Kaufmann.

Accrue (1999). eBusiness Analysis and Accrue Insight White Paper. White Paper, Fremont: Accrue Software . http://www.accrue.com/products/whiteprs.html.

Ackoff, R.L. (1974). “Towards a System of Systems Concepts”, System Analysis Techniques. Eds. J.D. Couger and R.W. Knapp. New York: John Wiley & Sons: 27-38.

Ackoff, R.L. and Emery, F.E. (1972). On Purposeful Systems. Chicago: Aldine Atherton.

Ahlberg, C. and Shneiderman, B. (1994). “Visual Information Seeking: Tight Coupling of Dynamic Query Filters with Starfield Displays”, Conference on Human Factors in Computing Systems (CHI-94). Boston, USA: Association for Computing Machinery. 313-317.

Aikat, D. (1995). Adventure In Cyberspace: Exploring the Information Content of the World Wide Web Pages on the Internet. Doctoral Thesis, Athens: Ohio University.

Akoulchina, I. and Ganascia, J.-G. (1997). “SATELIT-Agent: An Adaptive Interface Based on Learning Interface Agents Technology”, 6th International Conference on User Modeling (UM-97). Chia Laguna, Italy: Springer. 21-32.

Albrecht, K. (1993). Total Quality Service: Das einzige, was zählt. Düsseldorf: Econ.

Allen, B.L. (1996). Information Tasks: Toward a User-Centered Approach to Information Systems. San Diego: Academic Press.

Amor, D. (1999). The E-business (R)evolution: Living and Working in an Interconnected World. Upper Saddle River: Prentice Hall.

Andersen, P.B. (1990). A Theory of Computer Semiotics: Semiotic Approaches to Construction and Assessment of Computer Systems. Cambridge: Cambridge University Press.

Anderson, J.C. and Narus, J.A. (1998). “Business Marketing: Understand What Customers Value”, Harvard Business Review, 76(6): 53-65.

Andrews, D.C. and Leventhal, N.S. (1993). Fusion: Integrating IE, CASE, JAD: A Handbook for Reengineering the Systems Organization. Englewood Cliffs: Prentice-Hall.

Andrews, K. (1995). “Visualizing Cyberspace: Information Visualization in the Harmony Internet Browser”, 1st IEEE Symposium on Information Visualization (InfoVis-95). Atlanta, USA: IEEE Computer Society: 90-96.

Andrews, K. (1998). “Visualizing Rich, Structured Hypermedia”, IEEE Computer Graphics and Applications, 18(4): 40-42.

Andrews, K. and Heidegger, H. (1998). “Information Slices: Visualizing and Exploring Large Hierarchies using Cascading, Semi-Circular Discs”, 4th IEEE Symposium on Information Visualization (InfoVis-98). Research Triangle Park, USA: IEEE Computer Society.

Apter, M.J. (1969). “Models of Development”, Survey of Cybernetics: A Tribute to Dr. Norbert Wiener. Ed. J. Rose. New York: Gordon and Breach: 187-208.

Ardissono, L. and Goy, A. (1999). “Tailoring the Interaction with Users in Electronic Shops”, 7th International Conference on User Modeling. Banff, Canada: Springer. 35-44.

Arthur, L.J. (1991). Rapid Evolutionary Development. New York: John Wiley & Sons.

Avison, D. and Fitzgerald, G. (1988). Information Systems Development: Methodologies, Techniques and Tools. Oxford: Blackwell.

Baeza-Yates, R. and Ribeiro-Neto, B. (1999). Modern Information Retrieval. Harlow: ACM Press Books.

Bakos, Y. (1991). “A Strategic Analysis of Electronic Marketplaces”, MIS Quarterly, 15(3): 295-310.

Bakos, Y. (1998). “The Emerging Role of Electronic Marketplaces on the Internet”, Communications of the ACM, 41(8): 35-42.

Balabanovic, M. and Yoav, S. (1997). “Fab: Content-Based, Collaborative Recommendation”, Communications of the ACM, 40(3): 66-72.

Balasubramanian, V., Ma, B.M. and Yoo, Y. (1995). “A Systematic Approach to Designing a WWW Application”, Communications of the ACM, 38(8): 47-48.

Barbatsis, G., Fegan, M. and Hansen, K. (1999). “The Performance of Cyberspace: An Exploration Into Computer-Mediated Reality”, Journal of Computer-Mediated Communication, 5(1): http://www.ascusc.org/jcmc/.

Bardini, T. (1997). “Bridging the Gulfs: From Hypertext to Cyberspace”, Journal of Computer-Mediated Communication, 3(2): http://www.ascusc.org/jcmc/.

Barrett, R., Maglio, P.P. and Kellem, D.C. (1997). “How to Personalize the Web”, ACM Conference on Human Factors in Computing Systems (CHI-97). Atlanta, USA: ACM Press. 75-82.

Barthes, R. (1977). “The Death of the Author”, Image-Music-Text. Ed. S. Heath. London: Fontana: 142-148.

Bates, M.J. and Lu, S. (1997). “An Exploratory Profile of Personal Home Pages: Content, Design, Metaphors”, Online and CDROM Review, 21(6): 331-340.

Bauer, C. (1998a). Internet und WWW für Banken: Inhalte, Infrastrukturen und Erfolgsstrategien. Wiesbaden: Gabler.

Bauer, C. (1998b). “Using Reference Models to Develop WWW-Based Applications”, 9th Annual Australasian Conference on Information Systems (ACIS-98). Sydney, Australia: University of New South Wales. 14-25.

Bauer, C. and Glasson, B. (1998). “Extending the Concept of a Reference Model Across Industries”, IFIP WG 8.2 and 8.6 Joint Working Conference on Information Systems: Current Issues and Future Changes. Helsinki, Finland: IFIP. 471-487.

Bauer, C., Glasson, B. and Scharl, A. (1999a). “Evolution of Web Information Systems: Exploring the Methodological Shift in the Context of Dynamic Business Ecosystems”, Doing Business on the Internet: Opportunities and Pitfalls. Eds. C.T. Romm and F. Sudweeks. London: Springer. 53-64.

Bauer, C., Parkinson, A. and Scharl, A. (1999b). “Automated versus Manual Classification: A Multi-Methodological Set of Web Analysis Components”, 10th Australasian Conference on Information Systems (ACIS-99). Wellington, New Zealand: Victoria University of Wellington. 54-64.

Bauer, C. and Scharl, A. (1999a). “Acquisition and Symbolic Visualization of Aggregated Customer Information for Analyzing Web Information Systems”, 32nd Hawaii International Conference on System Sciences (HICSS-32). Maui, USA: IEEE Computer Society Press.

Bauer, C. and Scharl, A. (1999b). “A Classification Framework and Assessment Model for Automated Web Site Evaluation”, 7th European Conference on Information Systems (ECIS-99). Copenhagen, Denmark: Copenhagen Business School. 758-765.

Bauer, C. and Scharl, A. (2000). “Quantitative Evaluation of Web Site Content and Structure”, Internet Research: Networking Applications and Policy, 10(1): 31-43.

BBC (1999a). British Nuclear Fuel Ships Armed. BBC Online Network. London. http://news.bbc.co.uk/.

BBC (1999b). Nuclear Exporter Freezes Greenpeace  Cash. BBC Online Network. London. http://news.bbc.co.uk/.

BBC (1999c). Stormy Waters for Nuclear Shipments. BBC Online Network. London. http://news.bbc.co.uk/.

Beam, C. and Segev, A. (1996). The Rise of Electronic Commerce: Contributions from Three Factors (= CMIT Working Paper 96-WP-1015). Berkeley: Fisher Center for Management and Information Technology University of California.

Beam, C. and Segev, A. (1997). “Automated Negotiations: A Survey of the State of the Art”, Wirtschaftsinformatik, 39(3): 263-268.

Beard, D.V. and Walker, J.Q. (1990). “Navigational Techniques to Improve the Display of Large Two-dimensional Spaces”, Behavior & Information Technology, 9: 451-466.

Beaudoin, L., Parent, M.-A. and Vroomen, L.C. (1996). “Cheops: A Compact Explorer for Complex Hierarchies”, 2nd IEEE Symposium on Information Visualization (InfoVis-96). San Francisco, USA: IEEE Computer Society. 87-92.

Beaumont, I.H. (1998). “User Modelling in the Interactive Anatomy Tutoring System ANATOM-TUTOR”, Adaptive Hypertext and Hypermedia. Eds. P. Brusilovsky et al. Dordrecht: Kluwer Academic Publishers: 91-115.

Becker, W. (1973). Beobachtungsverfahren in der demoskopischen Marktforschung. Stuttgart: Ulmer.

Belady, L.A. and Lehman, M.M. (1976). “A Model of Large Program Development”, IBM  System Journal, 15(3): 225-252.

Belz, C. (1997). Strategisches Direct Marketing: Vom sporadischen Direct Mail zum professionellen Database Management. Vienna: Ueberreuter.

Benbow, M.P. (1998). “File not Found: The Problems of Changing URLs for the World Wide Web”, Internet Research: Networking Applications and Policy, 8(3): 247-250.

Bentley, R. and Dourish, P. (1995). “Medium versus Mechanism: Supporting Collaboration through Customisation”, 4th European Conference on Computer-Supported Cooperative Work (ECSCW-95). Stockholm, Sweden: Kluwer.

Berners-Lee, T., Cailliau, R., et al. (1994). “The World-Wide Web”, Communications of the ACM, 37(8): 76-82.

Berthold, M. (1999). “Fuzzy Logic”, Intelligent Data Analysis: An Introduction. Eds. M. Berthold and D.J. Hand. Berlin: Springer. 269-298.

Bertin, J. (1982). Graphics and Graphic Information Processing. Berlin: Walter De Gruyter.

Bichler, M. and Nusser, S. (1996a). “Modular Design of Complex Web-Applications with W3DT”, 5th Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE-96). Stanford, USA: IEEE Computer Society Press. 328-333.

Bichler, M. and Nusser, S. (1996b). “SHDT: The Structured Way of Developing WWW-Sites”, 4th European Conference on Information Systems (ECIS-96). Lisbon, Portugal. 1093-1101.

Bichler, M. and Scharl, A. (1999). “Multi-dimensional Approaches to Automating Resource Allocation”, 1st International Workshop for Transaction-based Electronic Commerce (IWTEC-99). Perth, Australia: Electronic Commerce Network, Curtin University of Technology. 1-8.

Bieber, M. (1997). “Enhancing Information Comprehension Through Hypertext”, Intelligent Hypertext: Advanced Techniques for the World Wide Web. Eds. C. Nicholas and J. Mayfield. Berlin: Springer. 1-11.

Blasius, J. (1994). “Correspondence Analysis in Social Science Research”, Correspondence Analysis in the Social Sciences. Eds. M. Greenacre and J. Blasius. London: Academic Press. 23-52.

Bolisani, E. (1999). “Communication Processes and Electronic Communication: A Framework for the Assessment”, 7th European Conference on Information Systems (ECIS-99). Copenhagen, Denmark: Copenhagen Business School. 27-39.

Bolter, J.D. (1991). Writing Space: The Computer, Hypertext, and the History of Writing. Hillsdale: Lawrence Erlbaum Associated.

Bolter, J.D. and Grusin, R. (1999). Remediation: Understanding New Media. Cambridge: MIT Press.

Booz-Allen (1999). Corporate Internet Banking: A Global Study of Potential, Booz-Allen & Hamilton. http://www.bah.com/press/net_corpbank.html.

Bordewijk, J.L. and van Kaam, B. (1986). “Towards a New Classification of Tele-Information Services”, InterMedia, 14(1): 16-21.

Borges, J.L. (1981). “The Garden of the Forking Paths”, Labyrinths: Selected Stories and other Writings. Eds. D.A. Yates and J.E. Irby. Harmondsworth: Penguin Books. 44-54.

Bortz, J. (1999). Statistik für Sozialwissenschaftler. Berlin: Springer.

Boulanger, G.R. (1969). “Prologue: What is Cybernetics?”, Survey of Cybernetics: A Tribute to Dr. Norbert Wiener. Ed. J. Rose. New York: Gordon and Breach. 3-9.

Boyle, C. (1998). “Metadoc: An Adaptive Hypertext Reading System”, Adaptive Hypertext and Hypermedia. Eds. P. Brusilovsky et al. Dordrecht: Kluwer Academic Publishers. 71-89.

Bradshaw, J.M., Greaves, M., et al. (1999). “Agents for the Masses?”, IEEE Intelligent Systems, 14(2): 53-63.

Brancheau, J.C., Janz, B.D. and Wetherbe, J.C. (1996). “Key Issues in Information Systems Management: 1994-95 SIM Delphi Results”, MIS Quarterly, 20(2): 225-242.

Brandtweiner, R., Loicht, H. and Scharl, A. (1998). “The Internet-induced Digitalization of Commodities (Products)”, Forum Ware, 26(1): 37-40.

Brandtweiner, R. and Scharl, A. (1999a). “An Institutional Approach to Analyzing the Structure and Functionality of Brokered Electronic Markets”, International Journal of Electronic Commerce, 3(3): 71-88.

Brandtweiner, R. and Scharl, A. (1999b). “Value Chain Transformation in the Retailing Sector”, Systémová Integrace (System Integration), 6(3): 7-14.

Brenner, W., Zarnekow, R. and Wittig, H. (1998). Intelligente Softwareagenten: Grundlagen und Anwendungen. Berlin: Springer.

Brereton, P., Budgen, D. and Hamilton, G. (1998). “Hypertext: The Next Maintenance Mountain”, Computer, 31(12): 49-55.

Broadvision  (2000). Finding the 80-20 Solution, Broadvision. http://www.broadvision.com.

Brown, R.D. and Prentice, D.G. (1987). “Assessing Decision Making Risk and Information Needs in Evaluation”, Evaluation Review, 11(3): 371-381.

Brusilovsky, P. (1997). “Efficient Techniques for Adaptive Hypermedia”, Intelligent Hypertext: Advanced Techniques for the World Wide Web. Eds. C. Nicholas and J. Mayfield. Berlin: Springer. 12-30.

Brusilovsky, P. (1998). “Methods and Techniques of Adaptive Hypermedia”, Adaptive Hypertext and Hypermedia. Eds. P. Brusilovsky et al. Dordrecht: Kluwer Academic Publishers. 1-43.

Bryson, S., Kenwright, D., et al. (1999). “Visually Exploring Gigabyte Data Sets in Real Time”, Communications of the ACM, 42(8): 83-90.

Buchanan, R.W. and Lukaszewski, C. (1997). Measuring the Impact of Your Web Site: Proven Yardsticks for Evaluating Customer Impact, Site Evolution, Revenue Growth, and Return on Investment. New York: John Wiley & Sons.

Bucy, E.P., Lang, A., Potter, R.F. and Grabe, M.E. (1999). “Formal Features of Cyberspace: Relationships Between Web Page Complexity and Site Traffic”, 49th Annual Conference of the International Communication Association (ICA-99). San Francisco, USA.

Burbules, N.C. and Callister, T.A. (1996). “Knowledge at the Crossroads: Alternative Futures of Hypertext Environments for Learning”, Educational Theory, 46(1). 23-50.

Busch, D.D. (1997). “Count Your Blessings”, Internet World, 8(6): 75-83.

Bush, V. (1945). “As We May Think”, The Atlantic Monthly, 176(1): 101-108.

Button, G. and Dourish, P. (1996). “Technomethodology: Paradoxes and Possibilities”, ACM Conference on Human Factors in Computing Systems (CHI-96). Vancouver, Canada: Association for Computing Machinery. 19-26.

Calway, B.A. and Smith, R. (1998). “Discourse Strategies Model: A Proof-Of-Concept Research Design”, 9th Annual Australasian Conference on Information Systems (ACIS-98). Sidney, Australia: University of New South Wales.

Campbell, C.S. and Maglio, P.P. (1999). “A Framework for Understanding Human Factors in Web-based Electronic Commerce”, International Journal of Human-Computer Studies, 50(4): 309-327.

Card, S.K., Mackinlay, J.D. and Shneiderman, B. (1999). Readings in Information Visualization: Using Vision to Think. San Francisco: Morgan Kaufmann.

Carnahan, B. and Smith, A.E. (1997). User’s Guide to Pittnet Neural Network Educational Software, Pittsburgh: University of Pittsburgh. http://www.pitt.edu/~aesmith/.

Carpendale, M.S.T., Cowperthwaite, D.J. and Fracchia, F.D. (1997). “Extending Distortion Viewing from 2D to 3D”, IEEE Computer Graphics and Applications, 17(4): 42-51.

Carrière, J. and Kazman, R. (1995). “Interacting with Huge Hierarchies: Beyond Cone Trees”, 1st IEEE Symposium on Information Visualization (InfoVis-95). Atlanta, USA: IEEE Computer Society. 74-81.

Caudill, E. (1997). Darwinian Myths: The Legends and Misuses of a Theory. Knoxville: University of Tennessee Press.

Chakrabarti, S., Dom, B.E., et al. (1999). “Mining the Web’s Link Structure”, IEEE Computer, 32(8): 60-67.

Chandrasekaran, B., Josephson, J.R. and Benjamins, R. (1999). “What Are Ontologies, and Why Do We Need Them?”, IEEE Intelligent Systems, 14(1): 20-26.

Chatzoglou, P.D. (1997). “Use of Methodologies: An Empirical Analysis of their Impact on the Economics of the Development Process”, European Journal of Information Systems, 6(4): 256-270.

Chavez, A. and Maes, P. (1996). “Kasbah: An Agent Marketplace for Buying and Selling Goods”, 1st International Conference on the Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM-96). London, UK: Practical Application Company. 75-90.

Chen, C. and Rada, R. (1996). “Modelling Situated Actions in Collaborative Hypertext Databases”, Journal of Computer-Mediated Communication, 2(3): http://www.ascusc.org/jcmc/.

Chen, H., Nunamaker, J., Orwig, R. and Titkova, O. (1998). “Information Visualization for Collaborative Computing”, Computer, 31(8): 75-82.

Chen, L.-d., Sherrell, L.B. and Hsu, C.-Y. (1999). “A Development Methodology for Corporate Web Sites”, First ICSE Workshop on Web Engineering (WebE-99). Los Angeles, USA: 19-28.

Chi, E.H., Pitkow, J., et al. (1998). “Visualizing the Evolution of Web Ecologies”, Conference on Human Factors in Computing Systems (CHI-98). Los Angeles, USA: Association for Computing Machinery. 400-407.

Chi, E.H. (1999a). A Framework for Information Visualization Spreadsheets. Doctoral Thesis, Minneapolis: University of Minnesota.

Chi, E.H. (1999b). “Web Analysis Visualization Spreadsheet”, Digital Library Workshop on Organizing Web Space (WOWS-99). Berkeley, USA: Association for Computing Machinery. 24-31.

Chimera, R. and Shneiderman, B., (1994). “An Exploratory Evaluation of Three Interfaces for Browsing Large Hierarchical Tables of Contents”, ACM Transactions on Information Systems, 12(4): 383-406.

Choi, S.-Y., Stahl, D.O. and Whinston, A.B. (1997). The Economics of Electronic Commerce. Indianapolis: Macmillan.

Chomsky, N. (1986). “Barriers”, Linguistic Inquiry Monographs Series. Cambridge: MIT Press. 13.

Chomsky, N. (1991). “Some Notes on Economy of Derivation and Representation”, Principles and Parameters in Comparative Grammar. Ed. R. Freidin. Cambridge: MIT Press. 417-454.

Chuah, M.C., Roth, S.F., Mattis, J. and Kolojejchick, J. (1995). “SDM: Selective Dynamic Manipulation of Visualizations”, 8th Annual Symposium on User Interface Software and Technology (UIST-95). Pittsburgh, USA: Association for Computing Machinery. 61-70.

Cleland, A.S. and Bruno, A.V. (1996). The Market Value Process: Bridging Customer and Shareholder Value. San Francisco: Jossey-Bass Publishers.

Clemons, E.K., Reddi, S.P. and Row, M.C. (1993). “The Impact of Information Technology on the Organization of Economic Activity: The “Move to the Middle” Hypothesis”, Journal of Management Information Systems, 10(2): 9-35.

Cohen, J. (1998). “It’s Nothing Personal”, The Industry Standard, 07-12-1998.

Collins, A.M. and Loftus, E.F. (1975). “A Spreading Activation Theory of Semantic Processing”, Psychological Review, 82: 407-428.

Conklin, J. (1987). “Hypertext: An Introduction and Survey”, IEEE Computer, 20(9): 17-41.

Corradi, A., Cremonini, M., Montanari, R. and Stefanelli, C. (1999). “Mobile Agents Integrity for Electronic Commerce Applications”, Information Systems, 24(6): 519-533.

Cover, R. (1998). XML  and Semantic Transparency, Organization for the Advancement of Structured Information Standards (OASIS). http://www.oasis-open.org/cover/xmlAndSemantics.html.

Crabtree, A., Nichols, D.M., et al. (1998). The Contribution of Ethnomethodologically-informed Ethnography to the Process of Designing Digital Libraries, Lancaster: Lancaster University. http://www.comp.lancs.ac.uk/computing/research/cseg/projects/ariadne/docs/ethno.html.

Crimmins, F. and Smeaton, A.F. (1999). “TétraFusion: Information Discovery on the Internet”, IEEE Intelligent Systems, 14(4): 55-62.

Crowston, K. and Williams, M. (1999). “The Effects on Linking on Genres of Web Documents”, 32nd Hawaii International Conference on System Sciences (HICSS-32). Hawaii, USA: IEEE Computer Society Press.

Damsgaard, J. and Scheepers, R. (1999). “A Stage Model of Intranet Technology Implementation and Management”, 7th European Conference on Information Systems (ECIS-99). Copenhagen, Denmark: Copenhagen Business School. 100-116.

Darwin, C. (1859). The Origin of Species by Means of Natural Selection or the Preservation of Favoured Races in the Struggle for Life. London: John Murray.

De Certeau, M. (1983). The Practice of Everyday Life. Berkeley: University of California Press.

De Fanti, T.A., Brown, M.D. and McCormick, B.H. (1989). “Visualization - Expanding Scientific and Engineering Research Opportunities”, IEEE Computer, 22(8): 15-25.

De Troyer, O. and Leune, K. (1998). “WSDM: A User-Centered Design Method for Web Sites”, 7th International World Wide Web Conference (WWW7). Brisbane, Australia: Elsevier. 85-94.

Deledalle, G. (1997). “Media between Balnibarbi and Plato’s Cave”, Semiotics of the Media: State of the Art, Projects, and Perspectives. Ed. W. Nöth. Berlin: Mouton de Gruyter. 49-60.

Demczynksi, S. (1969). “The Tools of the Cybernetic Revolution”, Survey of Cybernetics: A Tribute to Dr. Norbert Wiener. Ed. J. Rose. New York: Gordon and Breach. 10-28.

Deshpande, Y., Hansen, S. and Murugesan, S. (1999). “Web Engineering: Beyond CS, IS and SE - An Evolutionary and Non-Engineering Perspective”, First ICSE Workshop on Web Engineering (WebE-99). Los Angeles, USA. 10-16.

Díaz, A. and Melster, R. (1999). “Designing Virtual WWW Environments: Flexible Design for Supporting Dynamic Behavior”, First ICSE Workshop on Web Engineering (WebE-99). Los Angeles, USA.

DiCarlo, L. (2000). Tucci: More Acquisitions, Partnerships for EMC : PC Week Online. http://www.zdnet.com/pcweek/.

Dillon, A. and Watson, C. (1996). “User Analysis in HCI: The Historical Lesson from Individual Differences Research”, International Journal of Human-Computer Studies, 45(6): 619-637.

Dix, A.J., Finlay, J.E., Abowd, G.D. and Beale, R. (1998). Human-Computer Interaction. Hemel Hempstead: Prentice Hall.

Douglas, J.Y. (1994). “How Do I Stop This Thing? - Closure and Indeterminacy in Interactive Narratives”, Hyper/Text/Theory. Ed. G.P. Landow. Baltimore: Johns Hopkins University Press. 159-188.

Dourish, P. and Chalmers, M. (1994). “Running out of Space: Models of Information Navigation”, Ninth Conference of the British Computer Society Human Computer Interaction Specialist Group. Glasgow, Scotland: Cambridge University Press.

Doux, A.-C., Laurent, J.-P. and Nadal, J.-P. (1997). “Symbolic Data Analysis With the K-Means Algorithm for User Profiling”, 6th International Conference on User Modeling (UM-97). Chia Laguna, Italy: Springer. 359-361.

Dunning, T. (1993). “Accurate Methods for the Statistics of Surprise and Coincidence”, Computational Linguistics, 19(1): 61-74.

Dutta, S., Kwan, S. and Segev, A. (1997). Transforming Business in the Marketspace: Strategic Marketing and Customer Relationships (= CMIT Working Paper). Berkeley: Fisher Center for Management and Information Technology University of California.

Earman, J. (1993). “Carnap, Kuhn, and the Philosophy of Scientific Methodology”, World Changes: Thomas Kuhn and the Nature of Science. Ed. P. Horwich. Cambridge: MIT Press. 9-36.

ECMA (1999). ECMAScript Language Specification, Geneva: European Computer Manufacturers Association (ECMA). ftp://ftp.ecma.ch/ecma-st/Ecma-262.pdf.

Economist (1995). Electric Metre. The Economist. http://www.economist.com/archive.

Eldredge, N. (1995). Reinventing Darwin: The Great Evolutionary Debate. London: Weidenfeld & Nicolson.

Engelbart, D.C. and English, W.K. (1968). “A Research Center for Augmenting Human Intellect”, Fall Joint Computer Conference (AFIPS-68). San Francisco, USA: 395-410.

Eriksen, L.B. and Ihlström, C. (2000). “Evolution of the Web News Genre - The Slow Move Beyond the Print Metaphor”, 33rd Hawaii International Conference on System Sciences (HICSS-33). Hawaii, USA: IEEE Computer Society Press.

Fabian, A.C. (1998). “Introduction”, Evolution: Society, Science and the Universe. Ed. A.C. Fabian. Cambridge: Cambridge University Press.

Fairclough, N. (1995). Media Discourse. London: Edward Arnold.

Falchuk, B. and Karmouch, A. (1998). “Visual Modeling for Agent-Based Applications”, Computer, 31(12): 31-38.

Feelders, A.J. (1999). “Statistical Concepts”, Intelligent Data Analysis: An Introduction. Eds. M. Berthold and D.J. Hand. Berlin: Springer. 15-66.

Fidler, R. (1997). Mediamorphosis: Understanding New Media. Thousand Oaks: Pine Forge Press.

Finin, T.W. (1989). “GUMS - A General User Modeling Shell”, User Models in Dialog Systems. Eds. A. Kobsa and W. Wahlster. Berlin: Springer. 411-430.

Finnie, G. and Wittig, G. (1998). “Electronic Commerce via Personalised Virtual Electronic Catalogues”, 2nd Annual Collaborative Electronic Commerce Technology and Research Conference (CollECTeR-98). Sydney, Australia: University of Wollongong. 6-14.

FIPA (2000). Inform! The Newsletter for the Foundation of Intelligent Physical Agents, Foundation of Intelligent Physical Agents. http://www.fipa.org/.

Flammia, G. (1999). “The Skinny on Metadata”, IEEE Intelligent Systems, 14(4): 20-22.

Fogel, D.B. (1997). “Evolutionary Computation: An Introduction, Some Current Applications, and Future Directions”, Brain-like Computing and Intelligent Information Systems. Eds. S.-i. Amari and N. Kasabov. Singapore: Springer. 275-292.

Fournier, R. (1998). A Methodology for Client/Server and Web Application Development. Upper Saddle River: Yourdon Press.

Fowler, M. and Scott, K. (1997). UML Distilled: Applying the Standard Object Modeling Language. Reading: Addison-Wesley.

Frazer, C. and McMillan, S.J. (1999). “Sophistication on the World Wide Web: Evaluating Structure, Function, and Commercial Goals of Web Sites”, Advertising and Consumer Psychology Conference. Bloomfield Hills, USA: Lawrence Erlbaum.

Freisler, S. and Kesseler, M. (1997). Document Engineering, Schema GmbH. http://www.schema .de/doku/html-deu/schemapu/vortrag/document.htm.

Fricke, D. (1990). Einführung in die Korrespondenzanalyse. Frankfurt: R. G. Fischer.

Froomkin, M. (1996). “Flood Control on the Information Ocean: Living With Anonymity, Digital Cash, and Distributed Databases”, University of Pittsburgh Journal of Law and Commerce, 395(15): http://www.pitt.edu/~jourlc/.

Fulk, J. and DeSanctis, G. (1995). “Electronic Communication and Changing Organizational Forms”, Organization Science, 6(4): 337-349.

Furnas, G.W. (1981). The Fisheye View: A New Look at Structured Files. Technical Memorandum, New Jersey: Bell Laboratories.

Furnas, G.W. (1986). “Generalized Fisheye Views”, ACM Conference on Human Factors in Computing Systems (CHI-86). Boston, USA: Association for Computing Machinery. 16-23.